Industrial spare parts, verified stock and technical support.Open catalogue
Promotech
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Technical support

When production stops, we immediately activate the solution.

Send us the part number, photos and urgency. We check spare parts, compatible alternatives and repair options in parallel.

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Machine downtime / priority channel

Line stopped? It becomes our absolute priority.

From the first report, we immediately start sourcing the spare part and assessing the repair. Two parallel paths help us choose the solution that restarts your plant sooner.

Report downtime
Emergency protocol / live flow
ReportLINE / STOPPriority P1
verifycode
Path A
SourcingStock / network / obsolete
Path B
RepairDiagnostics / restore / test

01

report

02

active paths

P1

priority level

01 / Operational response+

Emergency response

24/7 support for unexpected failures, machine downtime and line stoppages.

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02 / Operational response+

Parts in stock

New, used, refurbished and obsolete components.

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03 / Operational response+

Tested repairs

Diagnostics, restoration and testing before return delivery.

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04 / Operational response+

Technical support

Component selection, comparison and remote assistance.

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05 / Promotech network+

Tailored solutions for purchasing teams.

One partner for automation and spare parts: fewer suppliers, optimized costs and clear information on codes, stock and delivery.

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06 / Promotech network+

A global network of qualified suppliers.

Direct relationships with manufacturers and distributors for original, traceable, obsolete and end-of-life parts.

Discover suppliers

Contact Promotech

A clear request. A practical answer.

Send us the part number, brand or a short description of what you need. Our team will check availability, alternatives and possible technical solutions.

Write to us

Tell us what you need.

Talk to us directly

One point of contact for every requirement.

Phone

+39 0583 469919

Email

Informationinfo@promotechsrl.it

Repairsriparazioni@promotechsrl.it

Sales Italycommerciale@promotechsrl.it

International salessales@promotechsrl.it

Administrationamministrazione@promotechsrl.it

Operating office

Via delle Ville 267-271, Localita S. Colombano, 55012 Capannori, Lucca

Where to find us

Promotech headquarters in Capannori.

Visit us or open Google Maps for directions straight to our headquarters.

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Promotech

Industrial automation components, obsolete spare parts, repairs and technical support. 24/7 assistance for machine downtime.

Sales Italy
commerciale@promotechsrl.it
Repairs
riparazioni@promotechsrl.it
International sales
sales@promotechsrl.it
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©2026 Promotech Srl | Via delle Ville, 267-271 – Loc. S. Colombano – 55012 Capannori (Lucca) | P. IVA 01668490467

commerciale@promotechsrl.it